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Inquiry[APOTHE:KARE] CHAPTER 3: EXPERT
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Description
Chapter 3 of our Potent Skincare Collection boosts potency for advanced users. Includes 3 serums to brighten, even skin tone, and improve signs of aging.
APOTHE:KARE Collection
What Makes It Different
The Luminous Amplifier is an advanced, water-based serum that enhances complexion radiance.
The Cell Resurfacer provides a refined exfoliating solution for a clarified, even skin tone.
The Elasticity Intensifier targets fine lines and wrinkles to boost resilience.
ㆍ✅ Skin irritation test completed: confirmed as non-irritating.
Key Ingredients
ㆍLuminous Amplifier - Ethylated Ascorbic Acid 15% Solution
ㆍCell Resurfacer - Glycolic Acid 7% Exfoliating Solution
ㆍElasticity Intensifier - Retinol 0.3% in Squalane
MOQ (Minimum Order Quantity)
5000EA
How to Use
ㆍEnjoy serums individually and alternate usage for optimal efficacy.
Precaution
- If irritation occurs, cease use, and consult a physician.
- Patch testing prior to use is advised.
- Keep out of reach of children.
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SKINCARE > Treatments / Serums > Serums / Essences
FLSCTR0204-LQ
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SKINCARE > Treatments / Serums > Serums / Essences
FLSCTR0204-LQ
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SKINCARE > Treatments / Serums > Serums / Essences
FLSCTR0204-LQ
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Effective Date: The amended policy shall be effective as of June 12, 2024.
If you do not express your intention to withdraw the membership by the Effective Date, it will be considered that you have agreed to this Privacy Policy. CLIP will continue to make every effort to provide you with more convenient and reliable services in the future.
Thank you.
CTK Co., Ltd (“Company”) highly values the personal information of user (client or member, hereinafter collectively referred to as “Member”) of the CTKCLIP (“CLIP”) and makes every effort to protect the personal information of the Member. In compliance with Article 30 of the Personal Information Protection Act of Korea, the Company has established and implemented this privacy policy (“Privacy Policy”) as stated herein. This Privacy Policy is a basic guideline established to protect personal information and may be modified from time to time following the internal policy of the Company. In such case, the modified version may be posted on the Company or CLIP’s website (www.ctkclip.com).
Article 1 (Consent to the Collection and Use of Personal Information)
CLIP operates as a website managed by the Company. Users can access most of the services provided by CLIP by completing the membership registration process, such as creating an ID and password, and logging in. Users can indicate their consent to the collection of personal information during the membership registration process, and if they agree, it is considered that they have consented to the collection of personal information.
Article 2 (Personal Information Items to be Collected)
The Company collects following information related to an individual (“Personal Information”) in providing the Company’s goods and services.
1. Website Membership Registration and Management
(1) Required Items: name, email address (ID), password, country, language, company or brand name, business type.
(2) Optional Items: contact number, homepage address, how to find the Website.
2. The Provisions of Goods or Services
(1) Required Items: address, name, company or brand name, contact number, email address, business registration number, payment information (For payment by remittance: name of bank, account holder’s name, remitter’s name
(2) For payment by credit card: payment information including card company name, card number or etc.)
Article 3 (The Purpose of Processing Personal Information)
The Company processes only the minimum extent of the Personal Information required for providing services when a user registers as Member. Except for the following cases, the Company will not use the Personal Information for other purposes. The Company will obtain consent from the Member if there is any change in the purpose of use.
1. Performance of Contract in regard to Provision of Services
(1) Supplying products, services, placing orders, or making payments.
(2) Submission of consent forms, contracts, or other documents or information
(3) Shipping of goods or sending invoices
(4) Individual identification for financial transactions
(5) Requesting assistance with purchase inquiries
2. Membership Management
(1) Identification by service use
(2) Provision of age-restricted services
(3) Customer service such as handling consumer complaint or inquiries
(4) Securing communication channels such as delivering notifications
(5) Resetting lost or forgotten password
(6) Records for dispute resolution
(7) Prevention of illegal or unauthorized use of a bad member
(8) Verification of duplicated registration
3. New Services and Use of Marketing
(1) Notifications of new services and events
(2) Provision of customized services
(3) Preparation of analysis data according to demographic characteristics, provision of services, and posting advertisement
Article 4 (Processing Personal Information and Retention Period)
1. In principle, the Company destructs Personal Information of the Member without delay when the purposes of its collection and use have been achieved; provided that, the following information may be retained for a specified period for the reasons stated as follows:
(1) Retained Items: ID and password, name, date of birth, address, contact number, phone number, SMS receipt status, email address, newsletter receipt status, login date, PC specifications, records on use of services, a legally official representative, PC IP
(2) Retain basis: For the purposes of handling with consumer complaint and dispute resolution when the Member withdraws from the Website: 90 days
(3) Records on the website visit: 3 years
(4) In case of obtaining consent by the Member, then until the consented date: 30 days after the withdrawal upon the consent of the Member
2. Website Membership Registration and Management: Until the withdrawal of business/entity membership on the website (However, in cases where the following reasons apply, until the date when the retain basis is completed).
(1) If an investigation is in progress due to a violation of the relevant laws and regulations, then until the relevant investigation is completed.
(2) If the bond/debt remains in relation to use of the Website, then until the settlement of the relevant bond/debt relationship is resolved.
(3) Provision of goods or services: Until the supply of goods and services is completed, and the payment and settlement of the fee is completed.
(4) Records on fair labeling and advertising: 6 months
(5) Telecommunication date and time, start/end time, membership number, frequency of use, tracking data of location: 1 year
(6) Computer communications, Internet log record data, access destination tracking data: 3 months
3. After the purposes of collection are achieved, the Member’s Personal Information may be retained for a certain period of time as stated below if it is necessary to preserve it in compliance with the laws such as the Consumer Protection Act, the Personal Information Protection Act, the Commercial Act, and the Framework Act on National Taxes.
| Information to be retained | Retain basis | Retention Period |
|---|---|---|
| Records on a contract or revocation of offer | Act on the Consumer Protection in Electronic Commerce, etc. | 5 years |
| Records on payment and supply of goods | Act on the Consumer Protection in Electronic Commerce, etc. | 5 years |
| Records on electronic financial transactions over 10,000 Won(KRW) per case | Electronic Financial Transactions Act | 5 years |
| Records on consumer complaint or dealing dispute | Act on the Consumer Protection in Electronic Commerce, etc. | 3 years |
| Records on electronic financial transactions less than 10,000Won(KRW) per case | Electronic Financial Transactions Act | 1 year |
| Records on personal identification | Act on Promotion of Information and Communications Network Utilization and Information Protection | 6 months |
Article 5 (Entrusting Processing Work of Personal Information)
1. The Company may outsource the management of Member’s Personal Information to an external professional agency for the purpose of service enhancement and other related activities. In the event of outsourcing Personal Information processing tasks, the Company will make a written agreement specifying the prohibition of processing Personal Information beyond the intended purpose of the outsourcing task. Additionally, the Company will regulate matters pertaining to the technical and administrative protective measures for the management and supervision of Personal Information, ensuring safe management of the Personal Information.
2. The entrusted party and the details of the tasks for which Personal Information processing is outsourced are as follows:
| Entrusted Party | Details of Personal Information Processing Tasks |
|---|---|
| PCN | Launching a new service within the website and restructuring the system. |
| ManoIT
|
Providing website maintenance and update services
|
※ "Outsourcing of Personal Information Processing Tasks" refers to entrusting personal information to external third parties for the purpose of achieving the objectives of the personal information processor (such as call centers, after-sales service centers, and cloud services). ※
※ When conducting operations involving the use of domestic customers' databases by overseas corporations, it falls under the outsourcing of personal information processing due to overseas transfer (data storage, call center support, etc.) ※
Article 6 (Providing Personal Information to Third Party)
1. Except for the following cases, the Company generally does not disclose the Personal Information of the Member to a third party:
(1) Upon prior consent by the Member
(2) Need for fee settlement in relation to providing services; or
(3) In compliance with the provisions of relevant laws and regulations, such as the Framework Act on Telecommunications and the Telecommunications Business Act, or in accordance with the procedures and methods prescribed by statutes for the purpose of investigation.
2. The Company provides at a minimum extent of the Personal Information to the third party upon approval by the Member as follows:
| Entrusted Company | Purpose to Provide | Items to be provided | Retention and Use period |
|---|---|---|---|
| CJ Logistics | Collection of delivery information for ordered products and provision of delivery service | Name, address, phone number, email address | Purpose of Collecting and Processing Personal Information is fulfilled |
| Colosseum corporation | |||
| Korea Post | |||
| Simple Postage, Inc. | |||
| EasyPost | |||
| CTK USA | |||
| NHN KCP Corporation | Simple Postage, Inc. | Payment agent service (PG) Name, address, card number, account number | |
| Eximbay | |||
| PayPal Pte. Ltd | |||
| Mixpanel
|
Marketing Analysis
|
Device Information, User Behavior Data, Event Data,Session Information,Identifiers
|
During the marketing analysis period
|
3. The Company may provide the Personal Information to related institutions without the Member’s approval subject in the event of emergency such as a disaster, an infectious disease, and urgent life or physical risk, or an urgent property loss.
Article 7 (Matters concerning the Installation, Operation, or Refusal of an Automatic Personal Information Collection Device)
1. In order to provide specialized and customized services to the Member, the Company operates a “cookie (access information file)” that stores and finds the Member’s information from time to time.
2. The Company identifies the Member’s computer with regard to cookie operation but does not identify the Member personally.
3. The Member has an option for cookie installation. So the Member may allow all cookies by checking [Tool] > [Internet Option] > [Security] > [Custom] in the web browser, make each cookie checked whenever it is saved, or refuses all cookies to be saved; Provided however, if the Member rejects to install cookies, it may be restricted from using a part of the services provided by the Company.
Article 8 (Matters concerning the Collection, Use, Refusal of Behavioral Information)
1. In the process of using the service, the Company collects and uses behavioral information to provide customized services, benefits, and online customized advertisements to the Member.
2. The Company collects behavioral information as follows.
(1) Items of behavioral information to be collected: the member’s website/application service visit history, search history, purchase history.
(2) Behavioral information collection method: automatically collect when the Member visits/runs the websites and application.
(3) Purpose of collecting behavioral information: to provide personalized product recommendation services (including advertisements) based on the Member' interests and tendencies.
(4) Period of retention/use and the method of processing information afterwards: Until the purpose of the work is achieved.
3. The Company collects only the minimum behavioral information necessary for online customized advertisements and does not collect sensitive information, such as beliefs, family and relatives, educational/medical history, and other social activities, which may clearly infringe on the individual’s rights or privacy.
4. The Company does not collect behavioral information from the children under age 14 or from the online service in which major users are under age 14 for customized advertising purposes. The Company does not provide customized advertisements to the children under the age of 14.
5. The Company collects and uses advertisement identifiers for online customized advertisements in mobile applications. The Member can block and allow customized advertisements of the application by changing the settings in the mobile phone.
‣ Blocking/Allowing Advertising Identifiers on Smartphones
(1) (Android) Settings → Personal Information Protection → Advertising → Reset Advertising ID or Delete Advertising ID
(2) (iPhone) Settings → Personal Information Protection → Tracking → Turn off the allow button of tracking
※ The menu and method may vary slightly depending on the OS version.
6. The Member can block/allow customized online advertisements collectively by changing Cookie settings in their web browser. However, changing cookie settings may impact in using the part of services such as automatic website login.
‣ Block/allow customized advertisements through a web browser.
(1) Internet Explorer (Internet Explorer 11 for Windows 10)
- In Internet Explorer, select the Tools button, and then select Internet Options.
- Select the Privacy tab, select Advanced under Settings, and then select Block or Allow Cookies.
(2) Microsoft Edge
- Top right '…' on edge…' Click Show, and then click Settings.
- Click 'Personal Information, Search and Services' on the left side of the settings page and select whether or not to 'Prevent Tracking' and the level in the 'Prevent Tracking' section.
- Select whether 'Always use 'Strict' Tracking Protection when searching for InPrivate'.
- In the "Personal Information" section below, select "Send No Tracking Request".
(3) Chrome browser
- In Chrome, click Show '⋮' in the upper right corner (Chrome Customization and Control), and then click Show Settings.
- Click "Show Advanced Settings" at the bottom of the Settings page and click Content Settings in the "Privacy" section.
- In the Cookies section, select the checkbox for Block third-party cookies and site data.
Article 9 (Measures to Ensure Stability of Personal Information)
The Company takes all managerial, technical, and physical measures that are necessary to ensure safety as prescribed in Article 29 of the Personal Information Protection Act so that the personal information may not be lost, stolen, divulged, forged, altered, or damaged.
1. Managerial measures: Establish and execute internal management plan, regular education of employees, establish and execute of the Company’s regulations or manual on the Personal Information protection.
2. Technical measures: Managing access rights to the Personal Information processing systems, installation of access control of Personal Information process system, installation of encryption of unique identification information, installation of security programs, etc.
3. Physical measures: Control of access to computer rooms or to data storage rooms, etc. Only a registered server administrator is allowed to access the computer room. General executives and employees are not allowed to access the room.
Article 10 (Chief Privacy Officer (CPO))
The Chief Privacy Officer (CPO) and a department responsible for privacy protection and handling complaints are as follows:
1. Chief Privacy Officer (CPO)
| Name | Email Address | Contact |
|---|---|---|
| Ian Chung
|
ian@ctkclip.com
|
+82-2-6283-7200 |
2. Personal Information Protection Department
| Department | Email address |
|---|---|
| IT Team | it@ctkclip.com |
Article 11 (Infringement on Rights and Remedies)
1. Regarding the management of members' personal data: The Member has a right to withdraw its consent to collect Personal Information by clicking [My Profile > Delete Account] on the website or in writing, or by phone call or email to the Chief Privacy Officer. In such case, the Company makes sure of the Member’s identity and then takes measures to destruct the Personal Information unless the relevant laws are regulated differently; however, if Personal Information is destructed due to the withdrawal, any relevant information generated and accumulated while using the services on the website may be destroyed all together.
2. The Member has a right to access or correct Personal Information of its own by clicking an account information tab on the Website and the Company thereafter takes necessary measures.
3. If a representative of a member visits the Company to request access or correction of information, the Company will verify whether the individual is the true representative of the member. In such cases, the Company may request the presentation of evidence indicating the relationship.
4. If there is a legitimate reason to refuse to allow accessing or correcting all or part of the Personal Information of the Member, the Company must notify the Member without delay and explain the reason.
5. Modification of required items provided by the Member at the time of signing up for membership, such as name, date of birth, email address, may cause errors in the Company’s services so in relation to such modification, the Company may request a separate procedure to the Member in order to provide a smooth and stable services.
6. The Member may inquire to the following institutions for damage relief and counseling for the Personal Information infringement.
(1) Personal Information Infringement Reporting Center: 118 (privacy.kisa.or.kr)
(2) Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
(3) Prosecution Service: 1301 (www.spo.go.kr)
(4) National Police Agency: 182 (ecrm.cyber.go.kr)
Article 12 (Processing Personal Information of Children Under Age 14)
1. The Company provides B2B services and does not take membership applications from the children under age 14 due to the Personal Information Protection Act and contract issues.
2. Anyone who desires to register on the website must provide a legal date of birth and check the field of “age 14 or over.” The Company shall not be legally responsible for any liabilities caused by incorrect or false information provided by the Member.
Article 13 (Procedure and Method of Destruction of Personal Information)
1. The Company destructs the Personal Information of the Member immediately after the purpose of use is achieved or the Member requests to terminate the services; however, the information may be retained if the relevant laws and regulations require.
2. In principle, the Company destroys the Member’s Personal Information in a way that cannot be restored when the retention period is elapsed, or the purpose of use is achieved. Electronic file types are safely deleted using technical methods that cannot be recovered and restored, and the Personal Information printed on paper is destroyed by shredding or incineration.
Article 14 (Rights and Obligations of the Member and Authorized Agent, and Methods of Exercise)
1. The Member may exercise the following rights as an individual; however, in such cases, use of all or a part of services may be restricted.
(1) Request to Cease Providing or Use Beyond the Purposes: If the Personal Information of the Member is provided or used beyond the scope of the agreed purposes, the Member may request for immediate cessation of use.
(2) Withdrawal of Consent in relation to Collection, Use, View, and Provision for Marketing Purposes: After the Member agrees to the marketing purposes, the Member may withdraw (reject marketing) or refuse to receive a marketing call. The Company will notify the Member of the results of the action against the withdrawal (reject marketing) or refusal to receive a call within ten (10) days.
(3) Denial of Receiving Commercial Information: The Member may refuse to receive commercial information such as text messages, emails etc.
(4) Right to View/Access and Correction/Deletion: The Member may anytime view and access to the own Personal Information retained by the Company. If there is incorrect information, the member may request for correction or deletion. After receiving the requests by the Member, the Company immediately processed the matters and in case the Personal Information has already been entrusted or provided, the results of the processing will be notified without delay so that the correction or destruction can be made.
(5) Right to Withdrawal from collection, access, use and provision of Personal Information and Personal Credit Information: The Member may withdraw its consent on collecting, viewing, using or providing the Personal Information and Personal Credit Information; however, the Member may not withdraw for the purpose of evaluating an individual’s creditworthiness by providing it to a credit inquiry company or a credit information center, and if the Member withdraws its consent to provide information due to contract maintenance, management, counseling, or other consignment, the Member must clarify that you will not receive the service.
(6) Right to Request Notification of Provision: In case where the Company provides the Member’s Personal Information to a third party, then you may request to be notified of the fact that the information is provided.
2. The Member may exercise the rights under paragraph 1 of this Article by writing, email, or facsimile in accordance with Article 41, Paragraph 1 of the Enforcement Decree of the Personal Information Protection Act and the Company will take measures without delay.
3. Member’s rights under paragraph 1 of this Article may be exercised through the Member’s legal representative or delegates. In this case, you must submit a power of attorney in accordance with Form 11 of the “Notification of the method of processing Personal Information (No. 2020-7)”.
4. A request for correction or deletion of the Personal Information is not allowed if the other laws and regulations specify that the information is subject to collection.
5. The Company will verify the person who requests to access, correction/deletion, suspension of processing is the person himself or authorized agent.
Article 15 (Department which Collects and Handles Requests for Access to the Personal Information)
The Member may request to the following department about accessing the Personal Information in accordance with Article 35 of the Personal Information Protection Act:
| Department | Name | Contact |
|---|---|---|
| Department which collects and handles requests for access to the Personal Information | ||
| IT Team
|
Do Hyoung Kim
|
+82-2-6283-7200 |
Article 16 (Amendment of the Privacy Policy)
This Privacy Policy will be effective as of June 12, 2024.
Article 17 (Duty to Notify)
This Privacy Policy may be modified from time to time in accordance with the amendment of the regulations or security technology and the Company will notify the Member of such changes and reasons on its website or by means of sending emails before the effective date of the latest version.
7ml ~ 10ml
Collection is charge for separating handling process
Tester shade
Variable
Packaging samples dispatched may be of different decorations from the image displayed on site.
Up to 3 weeks
(depending on availability)
Reach out to us via [Send Inquiry] with your desired product specs. Our team of professional will get back to you within 2 business days.
Stability Testing (ST) is an essential part of the cosmetics industry to ensure that the products remain safe, effective, and stable throughout their shelf life. Testing requirements and durations may varies slightly across countries and brands but generally conducted over a span of 3 – 6 months.
Kickstart development by clicking on [GET A QUOTATION] button!
Proceed by selecting desired packagingand unit carton option for quotation calculation.
Discover high performing formulations infused with hero ingredients - all stability tested.
Pick a packaging and create your own brand identity with customized decorations.
Craft and upload your unique and eye catching design to stand out among the shelves.
Saving you a trip to the office and the bank. CTKCLIP is digitizing the whole beauty creation process from start to end, now done in a few clicks.
All options on CTKCLIP are customizable, but what sets these options aside from the rest is that they are available for tooling- making slight changes to existing mold- without having to make a brand new mold, offering cost and time saving benefits.
Kickstart development by clicking on [SEND BRIEF] button! Fill in desired specs and our team of professionals will get back to you within 2 business days after thorough review.
Target all stakeholders involved in the company's unethical behavior. However, matters related to slander that are not based on facts and personal privacy that are not related to work will not be included.
- Deceptive advertising, infringement of intellectual property rights, violation of personal information protection
- Corruption, such as workplace harassment, violation of gender equality, embezzlement of company assets, leakage of company intellectual property rights, or unfair use
- Illegal acceptance of money and valuables or unfair acts against partners, collusion with competitors, and fraudulent solicitation of stakeholders
- Manipulation of documents and coefficients, contrary to the interests of shareholders and the company
- Violations of environmental and human rights protection, and win-win violations with local communities
- Other violations of ethical management
The informant's personal information and the contents of the report are protected, and no information is disclosed or implied without the informant's consent.
- You can report the report anonymously.
- However, in the case of anonymous reports, if the content is not specific or the facts are unclear, the investigation may not proceed.
- Violations of informant protection, such as retaliation against informants or providing disadvantages, are strictly punished in accordance with in-house regulations such as employment rules.
- The reporting section is protected by a secure security system, and the reporting investigation is handled under security by a designated person
Collection information: Name and contact information
Purpose of collection: Processing complaints according to reports and replying to the results of processing
Retention period: It is held until the above purpose is achieved, and is not used for any purpose other than confirmation of information.
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